Shipping Policy
This shipping policy explains how Unity Tress Incorporated operates its shipping procedures and how we strive to meet your expectations with every order. Whether you’re a first-time buyer or a returning customer, we want to ensure that your experience with us is smooth and satisfactory, right from placing your order to the moment it arrives at your doorstep.
Shipping and Delivery Options
We offer a variety of shipping options to suit the needs of our customers.
Flat Rate Shipping
To ensure affordability and simplicity in our shipping process, we provide a flat rate shipping option.
Shipping Methods
We offer the following shipping methods to suit the needs of our customers:
- United States Postal Service: 3 to 7 business days
- Federal Express: 1 to 3 business days
Shipping Policy
At Unity Tress, we are committed to delivering your products with care, efficiency, and intention.
Shipping Method:
All orders are shipped via USPS Standard Shipping.
Processing Time:
Orders are processed within 1–2 business days (excluding weekends and holidays).
Delivery Time:
Once shipped, please allow 3–7 business days for delivery.
Shipping Fee:
A flat rate of $10.00 will be applied to all USPS orders at checkout.
A flat rate of $30.00 will be applied to all Federal Express orders at checkout.
We strive for a swift preparation process and orders are typically processed and dispatched within 3 to 5 business days so that customers can receive their items promptly.
Delayed Orders
Unexpected delays can occur due to various reasons such as logistic challenges, inclement weather, high demand, or carrier issues. We are committed to handling these situations with transparency and efficiency. In the event of a delay, our priority is to keep you informed. We will promptly notify you with updates on the status of your order and the expected new delivery time. Our goal is to provide clear and accurate information so you can plan accordingly.
Understanding the inconvenience caused by delays, we offer options to maintain your satisfaction. If your order is significantly delayed, you will have the choice to continue with the order, modify it, or cancel it for a full refund. Our customer service team is always available to assist with any changes to your order.
Tracking Orders
We have a comprehensive order tracking system to keep you informed every step of the way.
You will receive a tracking number once your order is shipped. This number can be used on our website or the carrier’s website to view real-time updates on the location and status of your shipment.
Contact Information
If you have any questions or concerns regarding our shipping policy, we encourage you to contact us using the details below:
- sales@unitytress.com
This document was last updated on March 22, 2026
At Unity Tress, every detail matters.
From the quality of our products to the care in our delivery, we are committed to providing an experience that reflects evolution, elevation, and intention.